Welcome to the "Heart of DART", where DART employees showcase their spirit and dedication to you, our Customers. Our DART employees are our key asset of Delaware Transit Corporation/DART First State. The "Heart of DART" campaign showcases how our DART employees make a difference in the lives of our customers and to the various communities we serve.
Cris Daniels
Cris Daniels is the first point of contact when beginning employment at DTC. Cris maintains a smile and positive attitude every time, no matter what he has going on. He truly ensures that if he does not have the ability to answer a question, he WILL go above and beyond to provide an answer. Cris manages new employee orientation (NEO) monthly, often with 10 to 20 individuals in each class. The ability to keep everyone organized and comfortable, while remembering everyone’s name is remarkable!
Nadine Peifer
Nadine Peifer is highly customer centric, undertaking the phrase “Support Services”. She is often called upon to address last second network and hardware issues within conference and training rooms. She is known to work past business hours to get the job done. Nadine co-teaches the DART University Tech 101 class. She is self-motivated to learn new software and hardware packages,
manages online meeting platforms, organizes department retreats and outings and willingly participates in our Listening Tour, an internal customer outreach. She is an active part of project meetings and manages our productivity tracking software.
Watch below to see what the "Heart of DART" means to our employees.
Lorelei Bather Assists Lost Child - May 2022
A little girl came to my bus at Water Street (in Dover) and asked if she can go to Hartly. I told her we don't have a bus that goes to Hartly. The girl said she had to walk. I was really worried about this little girl walking 8 to 10 miles. When we got to Dover High School, I just couldn't leave her there. I called Dover Police and asked if they could please take her home. They said they would. I called Dispatch to let them know what was going on. Then I waited with the girl until the police got there. There was only one other passenger on the bus. I explained the situation and he was fine with waiting.
Thanking DART Employees On The Front Lines!
This truly shows that during these times, the employees are the: