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SCAT – Senior Citizens Affordable Taxi

The SCAT program provides a 50% discount on taxi fares for senior citizens and persons with disabilities. Here's how it works.

  1. Anyone 65 years of age and older, or any person with a physical or mental disability which prevents them from operating a motor vehicle may be eligible to use SCAT. Certification is required to verify age and/or disability. A DART SCAT Photo ID cards is issued to all individuals upon certification approval. The application can be found here.
  2. The taxis are private-owned companies and the Delaware Transit Corporation does not guarantee wheelchair accessibility of the taxis. Individuals who use wheelchairs need to inquire with the taxi service with which they are requesting service.
  3. A SCAT ticket book valued at $10.00 can be purchased for $5.00 at any DART Transportation Store. The tickets are then used to pay the metered taxi fare. Please visit "Ticket Outlets" on our website or call 1-800-652-3278, Option 2 for locations near you. A DART SCAT Photo ID must be shown when purchasing SCAT tickets.
  4. SCAT tickets may also be purchased through the mail by sending a check or money order to: (ID number must be included)

    DART - SCAT Ticket Sales
    119 Lower Beech Street, Suite 100
    Wilmington, Delaware 19805-4440
    or
    900 Public Safety Boulevard Dover, Delaware 19901

  5. Once you have purchased the tickets, simply call the participating taxi company nearest you and request a trip. Inform the taxi company that you will be using SCAT tickets. They will dispatch a taxi to you at the requested time. The taxi fare is set by the individual taxi company and is paid with SCAT tickets. You will be required to present your DART SCAT Photo ID to the taxi driver at pickup.

Instructions for Completing Application

Applicant:
When applying based on age, fill in all the requested information in PART A and mail or fax with a document containing proof of age to the address listed on the application. When applying because of a disability, fill in all the requested information in PART A and have PART B completed by your health care professional (physician, nurse, social worker, etc.).

Age Verification: Applicants who request certification into the SCAT program based solely on age must be age 65 or older must submit, with this application, one acceptable form of age verification such as a copy of birth certificate, drivers license, state photo ID, Medicare card, etc. All such documentation will be kept confidential. The application will not be processed without this information. Do not send originals.

Health Care Professional: Please complete all items under the PART B "Eligibility Criteria" and "Professional Certification" sections.

Please check the category(s) that makes the applicant eligible and describe in detail the nature of the impairment or disability in the space provided. This information must be provided in order for application to be processed.

Eligibility Criteria:

General Provisions:

  1. The Eligibility Criteria listed on the application are the sole basis for the determination of a disability for SCAT eligibility.
  2. DTC reserves the right to verify Professional Certification by contacting persons completing the application.
  3. Any fees charged for the completion of this application are not the responsibility of DTC.
  4. Applicants who are approved will be required to obtain a DART SCAT photo ID. This ID is required for purchasing tickets and/or utilizing the taxi service. A DART SCAT photo ID can be obtained at our administrative offices at 900 Public Safety Boulevard in Dover or at 119 Lower Beech Street, Suite 100 in Wilmington. If you are unable to get to one of these locations, please contact our office at 302.760.2895 and we will work with you to make other arrangements.
  5. All information provided will be kept confidential and used only for the purposes of making a determination as to the applicant's eligibility for this program.
  6. Any misuse or misrepresentation using a DART SCAT Photo ID card may result in legal action being taken.

Exclusions:

Persons whose sole incapacity is:

  • Pregnancy
  • Obesity
  • Acute or chronic alcoholism or drug addiction
  • Contagious diseases which potentially could place passengers, SCAT or taxi employees at risk are excluded from transportation eligibility.

Unaccompanied children under the age of six (6) years of age will not be transported.

Fax or Mail the completed application to:

DART - SCAT Eligibility
900 Public Safety Boulevard
Dover, Delaware 19901
Fax: 302.760.2932